AAI 83C - Agency Management Tools and Processes

  • November 30, 2017
  • 9:00 AM - 4:30 PM
  • IIAM Headquarters
  • 17

Registration

(depends on selected options)

Base fee:
  • **Membership will be verified**

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Principles of Agency Management

Presented by: Nancy Nicklow, CPCU, AAI


Topics Discussed:

  • Managing Agency Information Technology
  • Agency Customer Service Management
  • Agency Financial Management

Date: November 30, 2017

Time: 9AM-4:30PM

CE: 7 P/C

Location: IIAMD Headquarters

2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

Course Material: Textbook and handouts (All course material is handed out the day of class)

If you are taking the course as part of the AAI designation it is highly recommended that you get the book mailed to you in advance. If you choose to have it mailed you will receive it 3 week prior to the start of the course.

Additional Information:

  • If you are taking this course towards the AAI designation, testing will take place immediately following the course. You will have one hour to complete the exam.

More information regarding the AAI program can be found on our website at www.iiamd.org/aai.

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