COMMERCIAL LINES ACSR PROGRAM
ACSR 6 - Commercial Property Insurance
Gain the confidence to accurately and efficiently identify and assess commercial loss exposures.
Þ Introduction to Commercial Property
Þ Causes of Loss and Coverage Forms
Þ Business Income Insurance
Þ Flood Insurance
ACSR 7 - Commercial Liability Insurance
Increase customer satisfaction with your enhanced ability to recommend coverages that properly protect business owners from liability loss exposures.
Þ Liability Loss Exposures and Legal Liability
Þ Commercial General Liability Insurance, Part I and Part II
Þ Commercial Liability Endorsements, Rating, and Other Liability Forms
Þ Miscellaneous Commercial Liability Insurance
ACSR 8 - Commercial Automobile Insurance
Develop the decision-making and problem-solving skills needed to recommend coverages that properly protect business owners from commercial auto loss exposures.
Þ Commercial Auto Loss Exposures and the Business Auto Coverage Form
Þ Business Auto Coverage Endorsements and Rating
Þ Garage and Motor Carrier Coverage
ACSR 9 - Commercial Lines Related Coverages
Increase value to your agency and producers with a strong understanding of commercial lines coverages.
Þ Workers Compensation and Employers Liability Insurance
Þ Business Owner’s Policies
Þ Commercial Crime Insurance
Þ Surety Bonds
Þ Marine Coverage, Commercial Excess and Umbrella Liability
ACSR 4 - Agency Errors and Omissions
Support your agency’s profitability by accurately identifying and assessing errors and omissions risks.
Þ Defining agency E&O basics
Þ Handling new business to minimize agency E&O
Þ Handling existing business to control agency E&O
Þ Servicing business to avoid E&O losses
ACSR 5 - Professional Development & Account Management
Increase value to your agency and producers with a solid understanding of how to build and retain customer relationships.
Þ Customer service and its impact
Þ Professional image and office
Þ Professional communication
Þ Account management and company relations
311 - Ethical Guidelines for Insurance professionalsEstablish a practical ethical decision-making framework for any property/casualty insurance or risk management insurance career
Þ Insurance professionals and high ethical standards
Þ Ethical responsibility to groups
Þ Ethical dilemmas
Þ Ethical theories and decision-making tools
Þ Barriers to ethical decision-making