Class Schedule

Please make sure to add both rebekah@iiamd.org and education@iiamd.org to your email address book so that you receive a confirmation and invoice.

Upcoming events

    • November 27, 2017
    • December 31, 2018
    • Ad Placement in the 'Maryland Messenger'
    Register

    2018 ADVERTISING FEES

    IIAMD Member Pricing

     Ad Size
     Black/White  Color
     Full Page
    (7.25" X 9.50")
     $300.00  $500.00
     Half Page Horizontal
    (7.25" X 4.75")
     $200.00  $400.00
     Half Page Vertical
    (4" X 9.5")
     $250.00  $450.00
     Quarter Page
    (3.50" X 4.75")
     $100.00  $150.00

    All ads MUST be received by the 15th of the preceding month! (Ex: Mar/Apr is due Feb 15th)

    Artwork can be emailed to Shelley Arnold at shelley@iiamd.org. Artwork must be in pdf, jpg, or tiff.

    • November 27, 2017
    • December 31, 2018
    • Ad Placement in the 'Maryland Messenger'
    Register

    2018 ADVERTISING FEES

    IIAMD NonMember Pricing

     Ad Size
     Black/White  Color
     Full Page
    (7.25" X 9.50")
    $500.00
     $900.00
     Half Page Horizontal
    (7.25" X 4.75")
     $400.00  $600.00
     Half Page Vertical
    (4" X 9.5")
     $450.00  $650.00
     Quarter Page
    (3.50" X 4.75")
     $250.00  $350.00

    All ads MUST be received by the 15th of the preceding month! (Ex: Mar/Apr is due Feb 15th)

    Artwork can be emailed to Shelley Arnold at shelley@iiamd.org. Artwork must be in pdf, jpg, or tiff.

    • December 20, 2017
    • 9:00 AM - 12:00 PM
    • IIAM Headquarters
    • 16
    Register
    Ethics 311: Ethical Guidelines for Insurance Professionals        

    Presented By: Shelley Arnold, CPCU

           

    Establish a practical ethical decision-making framework for any property/casualty insurance or risk management insurance career

    Topics Discussed:

    • Professionalism
    • Insurance professionals and high ethical standards
    • Ethical responsibility to groups
    • Ethical dilemmas
    • Ethical theories and decision-making tools
    • Barriers to ethical decision-making      

    Date: December 5, 2017

    Time: 9AM-12PM

    CE: 3 ET

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the ACSR designation it is highly recommended that you get the book mailed to you in advance. If you choose to have it mailed you will receive it 3 week prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.

    • January 08, 2018
    • 9:00 AM
    • January 12, 2018
    • 4:30 PM
    • IIAMD Headquarters
    • 17
    Register

    Property & Casualty Pre-Licensing

    Presented by: Joseph Conroy, ACSR


    Date: January 8 - 12, 2018

    Time: 9AM-4:30PM

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Click here for directions!

    Course Material: Textbook and 60 day online access to exam simulator.

    Material is handed out on the first day of class.

    Please bring a pen, highlighter and notepad.

    You can download the Property/Casualty course outline as well as the Candidate Handbook by visiting http://iiamd.org/licensing_pc


    • January 17, 2018
    • 9:00 AM - 3:30 PM
    • IIAM Headquarters
    • 21
    Register
    Commercial Property Insurance

    Presented By: Don Dudey, CPCU


    Gain the confidence to accurately and efficiently identify and assess commercial loss exposures.

    Topics Discussed:

    • Introduction to Commercial Property
    • Causes of Loss and Coverage Forms
    • Business Income Insurance
    • Flood Insurance

    Date: January 17, 2018

    Time: 9AM-3:30PM

    CE: 6 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the ACSR designation and wish to have the book mailed to you in advance, there will be a $5 fee added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.

    • January 31, 2018
    • 9:00 AM - 4:30 PM
    • IIAM Headquarters
    • 21
    Register

    Principles of Insurance

    Presented by: Nancy Nicklow, CPCU, AAI


    Topics Discussed:

    • An Overview of the Insurance Business
    • Insurance and the Legal System
    • Risk Management and the Producer
    • Insurance Sales and Account Development
     

    Date: January 31, 2018

    Time: 9AM-4:30PM

    CE: 7 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the AAI designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the AAI designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the AAI program can be found on our website at www.iiamd.org/aai.

    • February 13, 2018
    • 9:00 AM - 1:00 PM
    • IIAM Headquarters
    • 23
    Register

    Homeowners Insurance

    Presented by: Joseph Conroy, ACSR


    Increase value to your agency with a strong understanding of the property and liability coverages that properly protect your customers.

    Topics Discussed:

    • Homeowners Policy Components and Section I - Property Coverages
    • Additional Coverages, Perils, Exclusions, and Conditions
    • Section II - Liability Coverages, and Section I and II Conditions
    • Endorsements
      

    Date: February 13, 2018

    Time: 9AM-1:00PM

    CE: 4 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the ACSR designation and wish to have the book mailed to you in advance, there will be a $5 fee added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.

    • February 21, 2018
    • 9:00 AM - 4:30 PM
    • IIAM Headquarters
    • 22
    Register

    Personal Insurance

    Presented by: Pamela Dodge, CIC, CPIA


    Topics Discussed:

    • Homeowners Insurance
    • Personal Automobile Insurance
    • Other Personal Insurance
    • Personal Financial Planning

    Date: February 21, 2018

    Time: 9AM-4:30PM

    CE: 7 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the AAI designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the AAI designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the AAI program can be found on our website at www.iiamd.org/aai.

    • March 13, 2018
    • 9:00 AM - 3:30 PM
    • IIAM Headquarters
    • 21
    Register
    Commercial Liability Insurance

    Presented By: Sharon Gardner, AAI, ACSR


    Increase customer satisfaction with your enhanced ability to recommend coverages that properly protect business owners from liability loss exposures.

    Topics Discussed:

    • Liability Loss Exposures and Legal Liability
    • Commercial General Liability Insurance, Part I and Part II
    • Commercial Liability Endorsements, Rating, and Other Liability Forms
    • Miscellaneous Commercial Liability Insurance

    Date: March 13, 2018

    Time: 9AM-3:30PM

    CE: 6 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the ACSR designation and wish to have the book mailed to you in advance, there will be a $5 fee added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.

    • March 15, 2018
    • 9:00 AM - 3:30 PM
    • IIAM Headquarters
    Register
    E&O Risk Management
    Meeting the Challenges of Change

    Presented By: Stanley Lipshultz, CPCU


    Date: March 15, 2018

    Time: 9AM-3:30PM

    CE: 6 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Handouts

    **This E&O course is approved for the 10% Risk Management Credit on your SwissRe (Westport) or Fireman's Fund E&O policy**

    Topics covered in this seminar:
    • An E&O Claim - 360 Degree View
    • Understanding Agent Duties
    • Agency/Carrier Relations - Law of Agency
    • E&O Considerations of Agency Operation
    • The Role of Agency Procedures
    • Agency Defenses - Documentation
    • Minimizing E&O Exposures from Excess & Surplus Lines
    • Limiting Exposures to Data Breaches
    • Limiting E&O Exposures when Using Social Media
    • Certificates of Insurance
    • Agency/Carriers Contracts - E&O Considerations
    • Compliance with State and Federal Laws
    • Reporting an E&O Claim
    • Risk Assessment Questionnaires and Coverage Checklists


    Members of IIAM, who have their E&O policies written through Westport or Fireman's Fund, receive a 50% discount on member pricing. Call the association office at 410-766-0600 for the discount registration code.

    • March 22, 2018
    • 9:00 AM - 4:30 PM
    • IIAM Headquarters
    • 22
    Register

    Commercial Property Insurance

    Presented by: Sharon Gardner, AAI, ACSR


    Topics Discussed:

    • Commercial Property Insurance
    • Business Income and Extra Expense Insurance
    • Commercial Inland Insurance
    • Ocean Marine Insurance

    Date: March 22, 2018

    Time: 9AM-4:30PM

    CE: 7 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the AAI designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the AAI designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the AAI program can be found on our website at www.iiamd.org/aai.

    • April 09, 2018
    • 9:00 AM
    • April 13, 2018
    • 4:30 PM
    • IIAMD Headquarters
    • 24
    Register

    Property & Casualty Pre-Licensing

    Presented by: Joseph Conroy, ACSR


    Date: April 9 - 13, 2018

    Time: 9AM-4:30PM

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Click here for directions!

    Course Material: Textbook and 60 day online access to exam simulator.

    Material is handed out on the first day of class.

    Please bring a pen, highlighter and notepad.

    You can download the Property/Casualty course outline as well as the Candidate Handbook by visiting http://iiamd.org/licensing_pc


    • April 25, 2018
    • 9:00 AM - 3:30 PM
    • IIAM Headquarters
    • 24
    Register

    Personal Automobile Insurance

    Presented by: Pamela Dodge, CIC, CPIA, ACSR


    Develop the decision-making and problem-solving skills needed to recommend coverages that properly protect an individual’s automobile from loss.

    Topics Discussed:

    • Liability, Medical Payments, and Uninsured Motorists Coverage
    • Physical Damage, Insured Duties and Endorsements

    Date: April 25, 2018

    Time: 9AM-3:30PM

    CE: 6 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the ACSR designation and wish to have the book mailed to you in advance, there will be a $5 fee added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.


    • April 26, 2018
    • 9:00 AM - 12:00 PM
    • IIAM Headquarters
    Register
    Flood Program Overview: Then and Now
    Presented by: Annette Winston
    Senior Flood Territory Manager for Selective

    Date: April 26, 2018

    Time: 9AM - 12PM

    CE: 3 Flood credits

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Handouts

    Topics Covered in this Seminar:


      I.          National Flood Insurance Program Changes                                                 

                  A.        NFIP:  Why was it established?

                  B.        Flood maps

                  C.        Maximum coverage limits

                  D.        Community rating system (CRS)

                  E.         Eligible building determination

                  F.         Builder’s risk

      G.        Intangible property

                  H.        Coastal Barrier Resource Act (CBRA)

                  I.          Zone determination

      II.        Policies & Products                                                                                               

                  A.        Dwelling

                  B.        General property policy

                  C.        Residential Code Building Association Policy (RCBAP)

                  D.        Preferred Risk Policy (PRP)

                  E.         Preferred Risk Policy Eligibility Extension (PRPEE)

                  F.         Coverages

                  G.        Exclusions

      III.       General Rules & Miscellaneous Rules                                                              

                  A.        Deductibles

                  B.        Policy fee

                  C.        Property values & loss settlement

                  D.        Dwelling/General property policy

                  E.         Residential Condo Building Assn. Program (RCBAP)

                  F.         Proof of coverage

                  G.        Waiting periods

                  H.        Cancellation

                  I.          Reduction of coverage or reformation

                  J.         Policy renewals

                  K.        Change endorsements

      IV.       Elements of Rating                                                                                                

                  A.        Elements of rating

                  B.        Flood definitions

                  C.        Pre-FIRM or Post-FIRM

                  D.        Building diagrams

                  E.         Flood insurance manual

                  F.         Elevation certificate

                  G.        Floodproofing (FP) certificate

                  H.        Grandfathering

      V.        Claims Handling Process                                                                                     

                  A.        NFIP Flood Insurance Claims Handbook

                              Review details

      VI.       Summary of Coverage                                                                                         

                  A.        Details of each page of Summary

      VII.      Agent Resources                                                                                                    

                  A.        Write your own company

                  B.        Flood manual

                  C.        FEMA.GOV

                  D.        FLOODSMART.GOV

        • April 26, 2018
        • 1:00 PM - 4:00 PM
        • IIAM Headquarters
        Register
        Flood Program Overview: Then and Now
        Presented by: Annette Winston
        Senior Flood Territory Manager for Selective

        Date: April 26, 2018

        Time: 1PM-4PM

        CE: 3 Flood credits

        Location: IIAMD Headquarters

        2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

        Course Material: Handouts

        Topics Covered in this Seminar:


          I.          National Flood Insurance Program Changes                                                 

                      A.        NFIP:  Why was it established?

                      B.        Flood maps

                      C.        Maximum coverage limits

                      D.        Community rating system (CRS)

                      E.         Eligible building determination

                      F.         Builder’s risk

          G.        Intangible property

                      H.        Coastal Barrier Resource Act (CBRA)

                      I.          Zone determination

          II.        Policies & Products                                                                                               

                      A.        Dwelling

                      B.        General property policy

                      C.        Residential Code Building Association Policy (RCBAP)

                      D.        Preferred Risk Policy (PRP)

                      E.         Preferred Risk Policy Eligibility Extension (PRPEE)

                      F.         Coverages

                      G.        Exclusions

          III.       General Rules & Miscellaneous Rules                                                              

                      A.        Deductibles

                      B.        Policy fee

                      C.        Property values & loss settlement

                      D.        Dwelling/General property policy

                      E.         Residential Condo Building Assn. Program (RCBAP)

                      F.         Proof of coverage

                      G.        Waiting periods

                      H.        Cancellation

                      I.          Reduction of coverage or reformation

                      J.         Policy renewals

                      K.        Change endorsements

          IV.       Elements of Rating                                                                                                

                      A.        Elements of rating

                      B.        Flood definitions

                      C.        Pre-FIRM or Post-FIRM

                      D.        Building diagrams

                      E.         Flood insurance manual

                      F.         Elevation certificate

                      G.        Floodproofing (FP) certificate

                      H.        Grandfathering

          V.        Claims Handling Process                                                                                     

                      A.        NFIP Flood Insurance Claims Handbook

                                  Review details

          VI.       Summary of Coverage                                                                                         

                      A.        Details of each page of Summary

          VII.      Agent Resources                                                                                                    

                      A.        Write your own company

                      B.        Flood manual

                      C.        FEMA.GOV

                      D.        FLOODSMART.GOV

            • May 16, 2018
            • 9:00 AM - 3:30 PM
            • IIAM Headquarters
            • 23
            Register
            Commercial Automobile Insurance

            Presented By: Don Dudey, CPCU


             

            Develop the decision-making and problem-solving skills needed to recommend coverages that properly protect business owners from commercial auto loss exposures.

            Topics Discussed:

            • Commercial Auto Loss Exposures and the Business Auto Coverage Form
            • Business Auto Coverage Endorsements and Rating
            • Garage and Motor Carrier Coverage

            Date: May 16, 2018

            Time: 9AM-3:30PM

            CE: 6 P/C

            Location: IIAMD Headquarters

            2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

            Course Material: Textbook and handouts (All course material is handed out the day of class)

            If you are taking the course as part of the ACSR designation and wish to have the book mailed to you in advance, there will be a $5 fee added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

            Additional Information:

            • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

            More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.

            • May 24, 2018
            • 9:00 AM - 4:30 PM
            • IIAM Headquarters
            • 24
            Register

            Commercial Liability Insurance

            Presented by: Don Dudey, CPCU


            Topics Discussed:

            • Commercial General Liability Insurance
            • Commercial Automobile Insurance
            • Garage and Motor Carrier Insurance

            Date: May 24, 2018

            Time: 9AM-4:30PM

            CE: 7 P/C

            Location: IIAMD Headquarters

            2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

            Course Material: Textbook and handouts (All course material is handed out the day of class)

            If you are taking the course as part of the AAI designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

            Additional Information:

            • If you are taking this course towards the AAI designation, testing will take place immediately following the course. You will have one hour to complete the exam.

            More information regarding the AAI program can be found on our website at www.iiamd.org/aai.

            • June 13, 2018
            • 9:00 AM - 3:30 PM
            • IIAM Headquarters
            • 24
            Register

            Personal Lines Related Coverages

            Presented by: Pamela Dodge, CIC, CPIA, ACSR

            Improve your customers’ experiences with an enhanced ability to accurately identify and assess personal loss exposures.

            Topics Discussed:

            • Dwelling and Mobile Home
            • Flood, FAIR, Beachfront, and Windstorm Programs
            • Inland Marine, Watercraft, Umbrella, and Underwriting

            Date: June 13, 2018

            Time: 9AM-3:30PM

            CE: 6 P/C

            Location: IIAMD Headquarters

            2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

            Course Material: Textbook and handouts (All course material is handed out the day of class)

            If you are taking the course as part of the ACSR designation and wish to have the book mailed to you in advance, there will be a $5 fee added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

            Additional Information:

            • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

            More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.


            • June 19, 2018
            • 9:00 AM - 3:30 PM
            • IIAM Headquarters
            Register
            E&O Risk Management
            Meeting the Challenges of Change

            Presented By: Stanley Lipshultz, CPCU


            Date: June 19, 2018

            Time: 9AM-3:30PM

            CE: 6 P/C

            Location: IIAMD Headquarters

            2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

            Course Material: Handouts

            **This E&O course is approved for the 10% Risk Management Credit on your SwissRe (Westport) or Fireman's Fund E&O policy**

            Topics covered in this seminar:
            • An E&O Claim - 360 Degree View
            • Understanding Agent Duties
            • Agency/Carrier Relations - Law of Agency
            • E&O Considerations of Agency Operation
            • The Role of Agency Procedures
            • Agency Defenses - Documentation
            • Minimizing E&O Exposures from Excess & Surplus Lines
            • Limiting Exposures to Data Breaches
            • Limiting E&O Exposures when Using Social Media
            • Certificates of Insurance
            • Agency/Carriers Contracts - E&O Considerations
            • Compliance with State and Federal Laws
            • Reporting an E&O Claim
            • Risk Assessment Questionnaires and Coverage Checklists


            Members of IIAM, who have their E&O policies written through Westport or Fireman's Fund, receive a 50% discount on member pricing. Call the association office at 410-766-0600 for the discount registration code.

            • June 21, 2018
            • 9:00 AM - 4:30 PM
            • IIAM Headquarters
            • 24
            Register

            Other Commercial Insurance

            Presented by: Don Dudey, CPCU


            Topics Discussed:

            • Commercial Crime Insurance
            • Business Owners Insurance
            • Other Commercial Coverages
            • Workers Compensation and Employers Liability Insurance

            Date: June 21, 2018

            Time: 9AM-4:30PM

            CE: 7 P/C

            Location: IIAMD Headquarters

            2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

            Course Material: Textbook and handouts (All course material is handed out the day of class)

            If you are taking the course as part of the AAI designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

            Additional Information:

            • If you are taking this course towards the AAI designation, testing will take place immediately following the course. You will have one hour to complete the exam.

            More information regarding the AAI program can be found on our website at www.iiamd.org/aai.

            • July 09, 2018
            • 9:00 AM
            • July 13, 2018
            • 4:30 PM
            • IIAMD Headquarters
            • 24
            Register

            Property & Casualty Pre-Licensing

            Presented by: Joseph Conroy, ACSR


            Date: July 9 - 13, 2018

            Time: 9AM-4:30PM

            Location: IIAMD Headquarters

            2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

            Click here for directions!

            Course Material: Textbook and 60 day online access to exam simulator.

            Material is handed out on the first day of class.

            Please bring a pen, highlighter and notepad.

            You can download the Property/Casualty course outline as well as the Candidate Handbook by visiting http://iiamd.org/licensing_pc


            • July 18, 2018
            • 9:00 AM - 3:30 PM
            • IIAM Headquarters
            • 23
            Register
            Commercial Lines Related Coverages    

            Presented By: Don Dudey, CPCU

             

            Increase value to your agency and producers with a strong understanding of commercial lines coverages.

            Topics Discussed:

            • Workers Compensation and Employers Liability Insurance
            • Business Owner’s Policies
            • Commercial Crime Insurance
            • Surety Bonds
            • Marine Coverage, Commercial Excess and Umbrella Liability

                

            Date: July 18, 2018

            Time: 9AM-3:30PM

            CE: 6 P/C

            Location: IIAMD Headquarters

            2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

            Course Material: Textbook and handouts (All course material is handed out the day of class)

            If you are taking the course as part of the ACSR designation and wish to have the book mailed to you in advance, there will be a $5 fee added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

            Additional Information:

            • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

            More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.

            • July 26, 2018
            • 9:00 AM - 4:30 PM
            • IIAM Headquarters
            • 24
            Register

            Specialized Insurance & Bonds

            Presented by: Don Dudey, CPCU


            Topics Discussed:

            • Specialty Insurance
            • Commercial Excess and Umbrella Liability Insurance
            • Surety Bonds

            Date: July 26, 2018

            Time: 9AM-4:30PM

            CE: 7 P/C

            Location: IIAMD Headquarters

            2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

            Course Material: Textbook and handouts (All course material is handed out the day of class)

            If you are taking the course as part of the AAI designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

            Additional Information:

            • If you are taking this course towards the AAI designation, testing will take place immediately following the course. You will have one hour to complete the exam.

            More information regarding the AAI program can be found on our website at www.iiamd.org/aai.

            • September 06, 2018
            • 9:00 AM - 3:30 PM
            • IIAM Headquarters
            • 23
            Register
                Agency Errors & Omissions        

            Presented By: Shelley Arnold, CPCU

             

            Support your agency’s profitability by accurately identifying and assessing errors and omissions risks.

            Topics Discussed:

            • Defining agency E&O basics
            • Handling new business to minimize agency E&O
            • Handling existing business to control agency E&O
            • Servicing business to avoid E&O losses

               

            Date: September 6, 2018

            Time: 9AM-3:30PM

            CE: 6 P/C

            Location: IIAMD Headquarters

            2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

            Course Material: Textbook and handouts (All course material is handed out the day of class)

            If you are taking the course as part of the ACSR designation and wish to have the book mailed to you in advance, there will be a $5 fee added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

            Additional Information:

            • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

            More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.

            • September 12, 2018
            • 9:00 AM - 12:00 PM
            • IIAM Headquarters
            Register
            Flood Program Overview: Then and Now
            Presented by: Annette Winston
            Senior Flood Territory Manager for Selective

            Date: September 12, 2018

            Time: 9AM - 12PM

            CE: 3 Flood credits

            Location: IIAMD Headquarters

            2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

            Course Material: Handouts

            Topics Covered in this Seminar:


              I.          National Flood Insurance Program Changes                                                 

                          A.        NFIP:  Why was it established?

                          B.        Flood maps

                          C.        Maximum coverage limits

                          D.        Community rating system (CRS)

                          E.         Eligible building determination

                          F.         Builder’s risk

              G.        Intangible property

                          H.        Coastal Barrier Resource Act (CBRA)

                          I.          Zone determination

              II.        Policies & Products                                                                                               

                          A.        Dwelling

                          B.        General property policy

                          C.        Residential Code Building Association Policy (RCBAP)

                          D.        Preferred Risk Policy (PRP)

                          E.         Preferred Risk Policy Eligibility Extension (PRPEE)

                          F.         Coverages

                          G.        Exclusions

              III.       General Rules & Miscellaneous Rules                                                              

                          A.        Deductibles

                          B.        Policy fee

                          C.        Property values & loss settlement

                          D.        Dwelling/General property policy

                          E.         Residential Condo Building Assn. Program (RCBAP)

                          F.         Proof of coverage

                          G.        Waiting periods

                          H.        Cancellation

                          I.          Reduction of coverage or reformation

                          J.         Policy renewals

                          K.        Change endorsements

              IV.       Elements of Rating                                                                                                

                          A.        Elements of rating

                          B.        Flood definitions

                          C.        Pre-FIRM or Post-FIRM

                          D.        Building diagrams

                          E.         Flood insurance manual

                          F.         Elevation certificate

                          G.        Floodproofing (FP) certificate

                          H.        Grandfathering

              V.        Claims Handling Process                                                                                     

                          A.        NFIP Flood Insurance Claims Handbook

                                      Review details

              VI.       Summary of Coverage                                                                                         

                          A.        Details of each page of Summary

              VII.      Agent Resources                                                                                                    

                          A.        Write your own company

                          B.        Flood manual

                          C.        FEMA.GOV

                          D.        FLOODSMART.GOV

                • September 12, 2018
                • 1:00 PM - 4:00 PM
                • IIAM Headquarters
                Register
                Flood Program Overview: Then and Now
                Presented by: Annette Winston
                Senior Flood Territory Manager for Selective

                Date: September 12, 2018

                Time: 1PM - 4PM

                CE: 3 Flood credits

                Location: IIAMD Headquarters

                2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

                Course Material: Handouts

                Topics Covered in this Seminar:


                  I.          National Flood Insurance Program Changes                                                 

                              A.        NFIP:  Why was it established?

                              B.        Flood maps

                              C.        Maximum coverage limits

                              D.        Community rating system (CRS)

                              E.         Eligible building determination

                              F.         Builder’s risk

                  G.        Intangible property

                              H.        Coastal Barrier Resource Act (CBRA)

                              I.          Zone determination

                  II.        Policies & Products                                                                                               

                              A.        Dwelling

                              B.        General property policy

                              C.        Residential Code Building Association Policy (RCBAP)

                              D.        Preferred Risk Policy (PRP)

                              E.         Preferred Risk Policy Eligibility Extension (PRPEE)

                              F.         Coverages

                              G.        Exclusions

                  III.       General Rules & Miscellaneous Rules                                                              

                              A.        Deductibles

                              B.        Policy fee

                              C.        Property values & loss settlement

                              D.        Dwelling/General property policy

                              E.         Residential Condo Building Assn. Program (RCBAP)

                              F.         Proof of coverage

                              G.        Waiting periods

                              H.        Cancellation

                              I.          Reduction of coverage or reformation

                              J.         Policy renewals

                              K.        Change endorsements

                  IV.       Elements of Rating                                                                                                

                              A.        Elements of rating

                              B.        Flood definitions

                              C.        Pre-FIRM or Post-FIRM

                              D.        Building diagrams

                              E.         Flood insurance manual

                              F.         Elevation certificate

                              G.        Floodproofing (FP) certificate

                              H.        Grandfathering

                  V.        Claims Handling Process                                                                                     

                              A.        NFIP Flood Insurance Claims Handbook

                                          Review details

                  VI.       Summary of Coverage                                                                                         

                              A.        Details of each page of Summary

                  VII.      Agent Resources                                                                                                    

                              A.        Write your own company

                              B.        Flood manual

                              C.        FEMA.GOV

                              D.        FLOODSMART.GOV

                    • September 13, 2018
                    • 9:00 AM - 3:30 PM
                    • IIAM Headquarters
                    Register
                    E&O Risk Management
                    Meeting the Challenges of Change

                    Presented By: Stanley Lipshultz, CPCU


                    Date: September 13, 2018

                    Time: 9AM-3:30PM

                    CE: 6 P/C

                    Location: IIAMD Headquarters

                    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

                    Course Material: Handouts

                    **This E&O course is approved for the 10% Risk Management Credit on your SwissRe (Westport) or Fireman's Fund E&O policy**

                    Topics covered in this seminar:
                    • An E&O Claim - 360 Degree View
                    • Understanding Agent Duties
                    • Agency/Carrier Relations - Law of Agency
                    • E&O Considerations of Agency Operation
                    • The Role of Agency Procedures
                    • Agency Defenses - Documentation
                    • Minimizing E&O Exposures from Excess & Surplus Lines
                    • Limiting Exposures to Data Breaches
                    • Limiting E&O Exposures when Using Social Media
                    • Certificates of Insurance
                    • Agency/Carriers Contracts - E&O Considerations
                    • Compliance with State and Federal Laws
                    • Reporting an E&O Claim
                    • Risk Assessment Questionnaires and Coverage Checklists


                    Members of IIAM, who have their E&O policies written through Westport or Fireman's Fund, receive a 50% discount on member pricing. Call the association office at 410-766-0600 for the discount registration code.

                    • October 11, 2018
                    • 9:00 AM - 4:30 PM
                    • IIAM Headquarters
                    • 23
                    Register

                    Principles of Agency Management

                    Presented by: Nancy Nicklow, CPCU, AAI


                    Topics Discussed:

                    • Agency Formation and Environment
                    • Organizational Management
                    • Agency Sales Management
                    • Personal Production Plans

                    Date: October 11, 2018

                    Time: 9AM-4:30PM

                    CE: 7 P/C

                    Location: IIAMD Headquarters

                    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

                    Course Material: Textbook and handouts (All course material is handed out the day of class)

                    If you are taking the course as part of the AAI designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

                    Additional Information:

                    • If you are taking this course towards the AAI designation, testing will take place immediately following the course. You will have one hour to complete the exam.

                    More information regarding the AAI program can be found on our website at www.iiamd.org/aai.

                    • October 15, 2018
                    • 9:00 AM
                    • October 19, 2018
                    • 4:30 PM
                    • IIAMD Headquarters
                    • 24
                    Register

                    Property & Casualty Pre-Licensing

                    Presented by: Joseph Conroy, ACSR


                    Date: October 15 - 19, 2018

                    Time: 9AM-4:30PM

                    Location: IIAMD Headquarters

                    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

                    Click here for directions!

                    Course Material: Textbook and 60 day online access to exam simulator.

                    Material is handed out on the first day of class.

                    Please bring a pen, highlighter and notepad.

                    You can download the Property/Casualty course outline as well as the Candidate Handbook by visiting http://iiamd.org/licensing_pc


                    • November 08, 2018
                    • 9:00 AM - 3:30 PM
                    • IIAM Headquarters
                    • 23
                    Register
                            Professional Development & Account Management             

                    Presented By: Shelley Arnold, CPCU, ACSR, AAI, AINS, AU

                     

                    Increase value to your agency and producers with a solid understanding of how to build and retain customer relationships.

                    Topics Discussed:

                    • Customer service and its impact
                    • Professional image and office
                    • Professional communication
                    • Account management and company relations    

                       

                    Date: November 8, 2018

                    Time: 9AM-3:30PM

                    CE: 6 P/C

                    Location: IIAMD Headquarters

                    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

                    Course Material: Textbook and handouts (All course material is handed out the day of class)

                    If you are taking the course as part of the ACSR designation and wish to have the book mailed to you in advance, there will be a $5 fee added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

                    Additional Information:

                    • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

                    More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.

                    • November 15, 2018
                    • 9:00 AM - 4:30 PM
                    • IIAM Headquarters
                    • 7
                    Register

                    The Insurance Production Environment

                    Presented by: Nancy Nicklow, CPCU, AAI


                    Topics Discussed:

                    • Producer-Insurer Relations
                    • Public Image of the Insurance Agency
                    • Agency Growth and Customer Communications
                    • Market Segmentation and Target Marketing

                    Date: November 15, 2018

                    Time: 9AM-4:30PM

                    CE: 7 P/C

                    Location: IIAMD Headquarters

                    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

                    Course Material: Textbook and handouts (All course material is handed out the day of class)

                    If you are taking the course as part of the AAI designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

                    Additional Information:

                    • If you are taking this course towards the AAI designation, testing will take place immediately following the course. You will have one hour to complete the exam.

                    More information regarding the AAI program can be found on our website at www.iiamd.org/aai.

                    • December 11, 2018
                    • 9:00 AM - 3:30 PM
                    • IIAM Headquarters
                    Register
                    E&O Risk Management
                    Meeting the Challenges of Change

                    Presented By: Stanley Lipshultz, CPCU


                    Date: December 11, 2018

                    Time: 9AM-3:30PM

                    CE: 6 P/C

                    Location: IIAMD Headquarters

                    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

                    Course Material: Handouts

                    **This E&O course is approved for the 10% Risk Management Credit on your SwissRe (Westport) or Fireman's Fund E&O policy**

                    Topics covered in this seminar:
                    • An E&O Claim - 360 Degree View
                    • Understanding Agent Duties
                    • Agency/Carrier Relations - Law of Agency
                    • E&O Considerations of Agency Operation
                    • The Role of Agency Procedures
                    • Agency Defenses - Documentation
                    • Minimizing E&O Exposures from Excess & Surplus Lines
                    • Limiting Exposures to Data Breaches
                    • Limiting E&O Exposures when Using Social Media
                    • Certificates of Insurance
                    • Agency/Carriers Contracts - E&O Considerations
                    • Compliance with State and Federal Laws
                    • Reporting an E&O Claim
                    • Risk Assessment Questionnaires and Coverage Checklists


                    Members of IIAM, who have their E&O policies written through Westport or Fireman's Fund, receive a 50% discount on member pricing. Call the association office at 410-766-0600 for the discount registration code.

                    • December 13, 2018
                    • 9:00 AM - 4:30 PM
                    • IIAM Headquarters
                    • 24
                    Register

                    Principles of Agency Management

                    Presented by: Nancy Nicklow, CPCU, AAI


                    Topics Discussed:

                    • Managing Agency Information Technology
                    • Agency Customer Service Management
                    • Agency Financial Management

                    Date: December 13, 2018

                    Time: 9AM-4:30PM

                    CE: 7 P/C

                    Location: IIAMD Headquarters

                    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

                    Course Material: Textbook and handouts (All course material is handed out the day of class)

                    If you are taking the course as part of the AAI designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

                    Additional Information:

                    • If you are taking this course towards the AAI designation, testing will take place immediately following the course. You will have one hour to complete the exam.

                    More information regarding the AAI program can be found on our website at www.iiamd.org/aai.

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