Class Schedule

Please make sure to add both rebekah@iiamd.org and education@iiamd.org to your email address book so that you receive a confirmation and invoice.

Upcoming events

    • October 25, 2016
    • November 15, 2017
    • Ad Placement in the 'Maryland Messenger'
    Register

    2017 ADVERTISING FEES

    IIAMD Member Pricing

     Ad Size
     Black/White  Color
     Full Page
    (7.25" X 9.50")
     $300.00  $500.00
     Half Page Horizontal
    (7.25" X 4.75")
     $200.00  $400.00
     Half Page Vertical
    (4" X 9.5")
     $250.00  $450.00
     Quarter Page
    (3.50" X 4.75")
     $100.00  $150.00

    All ads MUST be received by the 15th of the preceding month! (Ex: Mar/Apr is due Feb 15th)

    Artwork can be emailed to Shelley Arnold at shelley@iiamd.org. Artwork must be in pdf, jpg, or tiff.

    • October 25, 2016
    • November 24, 2017
    • Ad Placement in the 'Maryland Messenger'
    Register

    2017 ADVERTISING FEES

    IIAMD NonMember Pricing

     Ad Size
     Black/White  Color
     Full Page
    (7.25" X 9.50")
    $500.00
     $900.00
     Half Page Horizontal
    (7.25" X 4.75")
     $400.00  $600.00
     Half Page Vertical
    (4" X 9.5")
     $450.00  $650.00
     Quarter Page
    (3.50" X 4.75")
     $250.00  $350.00

    All ads MUST be received by the 15th of the preceding month! (Ex: Mar/Apr is due Feb 15th)

    Artwork can be emailed to Shelley Arnold at shelley@iiamd.org. Artwork must be in pdf, jpg, or tiff.

    • October 26, 2017
    • 9:00 AM - 4:30 PM
    • IIAM Headquarters
    • 1
    Register

    The Insurance Production Environment

    Presented by: Nancy Nicklow, CPCU, AAI


    Topics Discussed:

    • Producer-Insurer Relations
    • Public Image of the Insurance Agency
    • Agency Growth and Customer Communications
    • Market Segmentation and Target Marketing

    Date: October 26, 2017

    Time: 9AM-4:30PM

    CE: 7 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the AAI designation it is highly recommended that you get the book mailed to you in advance. If you choose to have it mailed you will receive it 3 week prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the AAI designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the AAI program can be found on our website at www.iiamd.org/aai.

    • November 08, 2017
    • 9:00 AM - 3:30 PM
    • IIAM Headquarters
    • 15
    Register
        Agency Errors & Omissions        

    Presented By: Shelley Arnold, CPCU

     

    Support your agency’s profitability by accurately identifying and assessing errors and omissions risks.

    Topics Discussed:

    • Defining agency E&O basics
    • Handling new business to minimize agency E&O
    • Handling existing business to control agency E&O
    • Servicing business to avoid E&O losses

       

    Date: November 8, 2017

    Time: 9AM-3:30PM

    CE: 6 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the ACSR designation it is highly recommended that you get the book mailed to you in advance. If you choose to have it mailed you will receive it 3 week prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.

    • November 16, 2017
    • 9:00 AM - 3:30 PM
    • IIAM Headquarters
    • 18
    Register

    Personal Automobile Insurance

    Presented by: Pamela Dodge, CIC, CPIA


    Develop the decision-making and problem-solving skills needed to recommend coverages that properly protect an individual’s automobile from loss.

    Topics Discussed:

    • Liability, Medical Payments, and Uninsured Motorists Coverage
    • Physical Damage, Insured Duties and Endorsements

    Date: November 16, 2017

    Time: 9AM-3:30PM

    CE: 6 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the ACSR designation it is highly recommended that you get the book mailed to you in advance. If you choose to have it mailed you will receive it 3 week prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.


    • November 30, 2017
    • 9:00 AM - 4:30 PM
    • IIAM Headquarters
    • 17
    Register

    Principles of Agency Management

    Presented by: Nancy Nicklow, CPCU, AAI


    Topics Discussed:

    • Managing Agency Information Technology
    • Agency Customer Service Management
    • Agency Financial Management

    Date: November 30, 2017

    Time: 9AM-4:30PM

    CE: 7 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the AAI designation it is highly recommended that you get the book mailed to you in advance. If you choose to have it mailed you will receive it 3 week prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the AAI designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the AAI program can be found on our website at www.iiamd.org/aai.

    • December 05, 2017
    • 9:00 AM - 12:00 PM
    • IIAM Headquarters
    • 12
    Register
    Ethics 311: Ethical Guidelines for Insurance Professionals        

    Presented By: Shelley Arnold, CPCU

           

    Establish a practical ethical decision-making framework for any property/casualty insurance or risk management insurance career

    Topics Discussed:

    • Professionalism
    • Insurance professionals and high ethical standards
    • Ethical responsibility to groups
    • Ethical dilemmas
    • Ethical theories and decision-making tools
    • Barriers to ethical decision-making      

    Date: December 5, 2017

    Time: 9AM-12PM

    CE: 3 ET

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the ACSR designation it is highly recommended that you get the book mailed to you in advance. If you choose to have it mailed you will receive it 3 week prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.

    • December 07, 2017
    • 9:00 AM - 3:30 PM
    • IIAM Headquarters
    • 19
    Register
            Professional Development & Account Management             

    Presented By: Nancy Nicklow, CPCU

     

    Increase value to your agency and producers with a solid understanding of how to build and retain customer relationships.

    Topics Discussed:

    • Customer service and its impact
    • Professional image and office
    • Professional communication
    • Account management and company relations    

       

    Date: December 7, 2017

    Time: 9AM-3:30PM

    CE: 6 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the ACSR designation it is highly recommended that you get the book mailed to you in advance. If you choose to have it mailed you will receive it 3 week prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.

    • December 12, 2017
    • 9:00 AM - 3:30 PM
    • IIAM Headquarters
    Register
    E&O Risk Management
    Meeting the Challenges of Change

    Presented By: Stanley Lipshultz, CPCU


    Date: December 12, 2017

    Time: 9AM-3:30PM

    CE: 6 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Handouts

    **This E&O course is approved for the 10% Risk Management Credit on your SwissRe (Westport) or Fireman's Fund E&O policy**

    Topics covered in this seminar:
    • An E&O Claim - 360 Degree View
    • Understanding Agent Duties
    • Agency/Carrier Relations - Law of Agency
    • E&O Considerations of Agency Operation
    • The Role of Agency Procedures
    • Agency Defenses - Documentation
    • Minimizing E&O Exposures from Excess & Surplus Lines
    • Limiting Exposures to Data Breaches
    • Limiting E&O Exposures when Using Social Media
    • Certificates of Insurance
    • Agency/Carriers Contracts - E&O Considerations
    • Compliance with State and Federal Laws
    • Reporting an E&O Claim
    • Risk Assessment Questionnaires and Coverage Checklists

    Please review the Staff Attendance Requirements to make sure you send the required amount of staff to the E&O seminar to receive the risk management credit for your agency E&O policy.

    Members of IIAM, who have their E&O policies written through Westport or Fireman's Fund, receive a 50% discount on member pricing. Call the association office at 410-766-0600 for the discount registration code.

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