Class Schedule

Upcoming events

    • December 11, 2018
    • 9:00 AM - 3:30 PM
    • IIAM Headquarters
    Register
    E&O Risk Management
    Meeting the Challenges of Change

    Presented By: Stanley Lipshultz, CPCU


    Date: December 11, 2018

    Time: 9AM-3:30PM

    CE: 6 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Handouts

    **This E&O course is approved for the 10% Risk Management Credit on your SwissRe (Westport) or Fireman's Fund E&O policy**

    Topics covered in this seminar:
    • An E&O Claim - 360 Degree View
    • Understanding Agent Duties
    • Agency/Carrier Relations - Law of Agency
    • E&O Considerations of Agency Operation
    • The Role of Agency Procedures
    • Agency Defenses - Documentation
    • Minimizing E&O Exposures from Excess & Surplus Lines
    • Limiting Exposures to Data Breaches
    • Limiting E&O Exposures when Using Social Media
    • Certificates of Insurance
    • Agency/Carriers Contracts - E&O Considerations
    • Compliance with State and Federal Laws
    • Reporting an E&O Claim
    • Risk Assessment Questionnaires and Coverage Checklists


    Members of IIAM, who have their E&O policies written through Westport or Fireman's Fund, receive a 50% discount on member pricing. Call the association office at 410-766-0600 for the discount registration code.

    • December 13, 2018
    • 9:00 AM - 4:30 PM
    • IIAM Headquarters
    • 21
    Register

    Principles of Agency Management

    Presented by: Nancy Nicklow, CPCU, AAI


    Topics Discussed:

    • Managing Agency Information Technology
    • Agency Customer Service Management
    • Agency Financial Management

    Date: December 13, 2018

    Time: 9AM-4:30PM

    CE: 7 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the AAI designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the AAI designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the AAI program can be found on our website at www.iiamd.org/aai.

    • January 10, 2019
    • 9:00 AM - 4:30 PM
    • IIAM Headquarters
    • 23
    Register

    Principles of Insurance

    Presented by: Nancy Nicklow, CPCU, AAI


    Topics Discussed:

    • An Overview of the Insurance Business
    • Insurance and the Legal System
    • Risk Management and the Producer
    • Insurance Sales and Account Development
     

    Date: January 10, 2019

    Time: 9AM-4:30PM

    CE: 7 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the AAI designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the AAI designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the AAI program can be found on our website at www.iiamd.org/aai.

    • January 14, 2019
    • 9:00 AM
    • January 18, 2019
    • 4:30 PM
    • IIAMD Headquarters
    • 19
    Register

    Property & Casualty Pre-Licensing

    Presented by: Joseph Conroy, ACSR


    Date: January 14 - January 18, 2019

    Time: 9AM-4:30PM

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Click here for directions!

    Course Material: Textbook and 60 day online access to exam simulator.

    Material is handed out on the first day of class.

    Please bring a pen, highlighter and notepad.

    You can download the Property/Casualty course outline as well as the Candidate Handbook by visiting http://iiamd.org/licensing_pc


    • January 30, 2019
    • 9:00 AM - 3:30 PM
    • IIAM Headquarters
    • 22
    Register
        Agency Errors & Omissions        

    Presented By: Nancy Nicklow, CPCU, AAI

     

    Support your agency’s profitability by accurately identifying and assessing errors and omissions risks.

    Topics Discussed:

    • Defining agency E&O basics
    • Handling new business to minimize agency E&O
    • Handling existing business to control agency E&O
    • Servicing business to avoid E&O losses

       

    Date: January 30, 2019

    Time: 9AM-3:30PM

    CE: 6 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the ACSR designation it is highly recommended that you get the book mailed to you in advance. If you choose to have it mailed you will receive it 3 week prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.

    • February 06, 2019
    • 9:00 AM - 4:30 PM
    • IIAM Headquarters
    • 24
    Register

    Personal Insurance

    Presented by: Pamela Dodge, CIC, CPIA


    Topics Discussed:

    • Homeowners Insurance
    • Personal Automobile Insurance
    • Other Personal Insurance
    • Personal Financial Planning

    Date: February 06, 2019

    Time: 9AM-4:30PM

    CE: 7 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the AAI designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the AAI designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the AAI program can be found on our website at www.iiamd.org/aai.

    • February 19, 2019
    • 9:00 AM - 1:00 PM
    • IIAM Headquarters
    • 23
    Register

    Homeowners Insurance

    Presented by: Pamela Dodge, CIC, CPIA, ACSR


    Increase value to your agency with a strong understanding of the property and liability coverages that properly protect your customers.

    Topics Discussed:

    • Homeowners Policy Components and Section I - Property Coverages
    • Additional Coverages, Perils, Exclusions, and Conditions
    • Section II - Liability Coverages, and Section I and II Conditions
    • Endorsements
      

    Date: February 19, 2019

    Time: 9AM-1:00PM

    CE: 4 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the ACSR designation and wish to have the book mailed to you in advance, there will be a $5 fee added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.

    • February 27, 2019
    • 9:00 AM - 3:30 PM
    • IIAM Headquarters
    • 22
    Register
    Commercial Property Insurance

    Presented By: Don Dudey, CPCU


    Gain the confidence to accurately and efficiently identify and assess commercial loss exposures.

    Topics Discussed:

    • Introduction to Commercial Property
    • Causes of Loss and Coverage Forms
    • Business Income Insurance
    • Flood Insurance

    Date: February 27, 2019

    Time: 9AM-3:30PM

    CE: 6 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the ACSR designation it is highly recommended that you get the book mailed to you in advance. If you choose to have it mailed you will receive it 3 week prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.

    • March 06, 2019
    • 9:00 AM - 4:30 PM
    • IIAM Headquarters
    • 24
    Register

    Commercial Property Insurance

    Presented by: Don Dudey, CPCU


    Topics Discussed:

    • Commercial Property Insurance
    • Business Income and Extra Expense Insurance
    • Commercial Inland Insurance
    • Ocean Marine Insurance

    Date: March 06, 2019

    Time: 9AM-4:30PM

    CE: 7 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the AAI designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the AAI designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the AAI program can be found on our website at www.iiamd.org/aai.

    • March 07, 2019
    • 9:00 AM - 3:30 PM
    • IIAM Headquarters
    Register
    E&O Risk Management
    Meeting the Challenges of Change

    Presented By: Stanley Lipshultz, CPCU


    Date: March 07, 2019

    Time: 9AM-3:30PM

    CE: 6 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Handouts

    **This E&O course is approved for the 10% Risk Management Credit on your SwissRe (Westport) or Fireman's Fund E&O policy**

    Topics covered in this seminar:
    • An E&O Claim - 360 Degree View
    • Understanding Agent Duties
    • Agency/Carrier Relations - Law of Agency
    • E&O Considerations of Agency Operation
    • The Role of Agency Procedures
    • Agency Defenses - Documentation
    • Minimizing E&O Exposures from Excess & Surplus Lines
    • Limiting Exposures to Data Breaches
    • Limiting E&O Exposures when Using Social Media
    • Certificates of Insurance
    • Agency/Carriers Contracts - E&O Considerations
    • Compliance with State and Federal Laws
    • Reporting an E&O Claim
    • Risk Assessment Questionnaires and Coverage Checklists


    Members of IIAM, who have their E&O policies written through Westport or Fireman's Fund, receive a 50% discount on member pricing. Call the association office at 410-766-0600 for the discount registration code.

    • March 20, 2019
    • 9:00 AM - 3:30 PM
    • IIAM Headquarters
    • 22
    Register
            Professional Development & Account Management             

    Presented By: Nancy Nicklow, CPCU

     

    Increase value to your agency and producers with a solid understanding of how to build and retain customer relationships.

    Topics Discussed:

    • Customer service and its impact
    • Professional image and office
    • Professional communication
    • Account management and company relations    

       

    Date: March 20, 2019

    Time: 9AM-3:30PM

    CE: 6 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the ACSR designation it is highly recommended that you get the book mailed to you in advance. If you choose to have it mailed you will receive it 3 week prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.

    • April 03, 2019
    • 9:00 AM - 3:30 PM
    • IIAM Headquarters
    • 24
    Register

    Personal Automobile Insurance

    Presented by: Pamela Dodge, CIC, CPIA, ACSR


    Develop the decision-making and problem-solving skills needed to recommend coverages that properly protect an individual’s automobile from loss.

    Topics Discussed:

    • Liability, Medical Payments, and Uninsured Motorists Coverage
    • Physical Damage, Insured Duties and Endorsements

    Date: April 03, 2019

    Time: 9AM-3:30PM

    CE: 6 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the ACSR designation and wish to have the book mailed to you in advance, there will be a $5 fee added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.


    • April 09, 2019
    • 9:00 AM - 4:30 PM
    • IIAM Headquarters
    • 24
    Register

    Commercial Liability Insurance

    Presented by: Don Dudey, CPCU


    Topics Discussed:

    • Commercial General Liability Insurance
    • Commercial Automobile Insurance
    • Garage and Motor Carrier Insurance

    Date: April 09, 2019

    Time: 9AM-4:30PM

    CE: 7 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the AAI designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the AAI designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the AAI program can be found on our website at www.iiamd.org/aai.

    • April 16, 2019
    • 9:00 AM - 12:00 PM
    • IIAM Headquarters: 2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061
    • 24
    Register

    Insurance Ethics

    Presented by: Stanley Lipshultz, CPCU


    The seminar covers:

    Standards of Ethical Behavior

    Approaches to Ethical Decision Making

    Legal Responsibilities

    Price of Professionalism

    Statutes & Regulations

    Who Sues the Agent?

    Benefits of Ethical Selling

    Code of Ethics


    **This course is approved for 3 hrs of ETHICS credits**

    • April 16, 2019
    • 1:00 PM - 4:00 PM
    • IIAM Headquarters: 2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061
    • 23
    Register

    Insurance Ethics

    Presented by: Stanley Lipshultz, CPCU


    The seminar covers:

    Standards of Ethical Behavior

    Approaches to Ethical Decision Making

    Legal Responsibilities

    Price of Professionalism

    Statutes & Regulations

    Who Sues the Agent?

    Benefits of Ethical Selling

    Code of Ethics


    **This course is approved for 3 hrs of ETHICS credits**

    • April 24, 2019
    • 9:00 AM - 3:30 PM
    • IIAM Headquarters
    • 22
    Register
    Commercial Liability Insurance

    Presented By: Don Dudey, CPCU


    Increase customer satisfaction with your enhanced ability to recommend coverages that properly protect business owners from liability loss exposures.

    Topics Discussed:

    -   Liability Loss Exposures and Legal Liability

    -  Commercial General Liability Insurance, Part I and Part II

    -  Commercial Liability Endorsements, Rating, and Other Liability Forms

    -  Miscellaneous Commercial Liability Insurance

    Date: April 24, 2019

    Time: 9AM-3:30PM

    CE: 6 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the ACSR designation and wish to have the book mailed to you in advance, there will be a $5 fee added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.

    • April 29, 2019
    • 9:00 AM
    • May 03, 2019
    • 4:30 PM
    • IIAMD Headquarters
    • 24
    Register

    Property & Casualty Pre-Licensing


    Presented by: Joseph Conroy, ACSR


    Date: April 29 - May 03, 2019

    Time: 9AM-4:30PM

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Click here for directions!

    Course Material: Textbook and 60 day online access to exam simulator.

    Material is handed out on the first day of class.

    Please bring a pen, highlighter and notepad.

    You can download the Property/Casualty course outline as well as the Candidate Handbook by visiting http://iiamd.org/licensing_pc


    • May 07, 2019
    • 9:00 AM - 3:30 PM
    • IIAM Headquarters
    • 24
    Register

    Personal Lines Related Coverages

    Presented by: Pamela Dodge, CIC, CPIA, ACSR

    Improve your customers’ experiences with an enhanced ability to accurately identify and assess personal loss exposures.

    Topics Discussed:

    • Dwelling and Mobile Home
    • Flood, FAIR, Beachfront, and Windstorm Programs
    • Inland Marine, Watercraft, Umbrella, and Underwriting

    Date: May 07, 2019

    Time: 9AM-3:30PM

    CE: 6 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the ACSR designation and wish to have the book mailed to you in advance, there will be a $5 fee added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.


    • May 08, 2019
    • 9:00 AM - 4:30 PM
    • IIAM Headquarters
    • 23
    Register

    Other Commercial Insurance

    Presented by: Don Dudey, CPCU


    Topics Discussed:

    • Commercial Crime Insurance
    • Business Owners Insurance
    • Other Commercial Coverages
    • Workers Compensation and Employers Liability Insurance

    Date: May 08, 2019

    Time: 9AM-4:30PM

    CE: 7 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the AAI designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the AAI designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the AAI program can be found on our website at www.iiamd.org/aai.

    • May 15, 2019
    • 9:00 AM - 3:30 PM
    • IIAM Headquarters
    • 22
    Register
    Commercial Automobile Insurance

    Presented By: Don Dudey, CPCU


     

    Develop the decision-making and problem-solving skills needed to recommend coverages that properly protect business owners from commercial auto loss exposures.

    Topics Discussed:

    Commercial Auto Loss Exposures and the Business Auto Coverage Form

    Business Auto Coverage Endorsements and Rating

    Garage and Motor Carrier Coverage

    Date: May 15, 2019

    Time: 9AM-3:30PM

    CE: 6 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the ACSR designation and wish to have the book mailed to you in advance, there will be a $5 fee added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.

    • June 11, 2019
    • 9:00 AM - 3:30 PM
    • IIAM Headquarters
    • 22
    Register
    Commercial Lines Related Coverages    

    Presented By: Sharon Gardner, AAI, ACSR

     

    Increase value to your agency and producers with a strong understanding of commercial lines coverages.

    Topics Discussed:

    • Workers Compensation and Employers Liability Insurance
    • Business Owner’s Policies
    • Commercial Crime Insurance
    • Surety Bonds
    • Marine Coverage, Commercial Excess and Umbrella Liability

        

    Date: June 11, 2019

    Time: 9AM-3:30PM

    CE: 6 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the ACSR designation and wish to have the book mailed to you in advance, there will be a $5 fee added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the ACSR designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the ACSR program can be found on our website at www.iiamd.org/acsr.

    • June 12, 2019
    • 9:00 AM - 4:30 PM
    • IIAM Headquarters
    • 24
    Register

    Specialized Insurance & Bonds

    Presented by: Don Dudey, CPCU


    Topics Discussed:

    • Specialty Insurance
    • Commercial Excess and Umbrella Liability Insurance
    • Surety Bonds

    Date: June 12, 2019

    Time: 9AM-4:30PM

    CE: 7 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Textbook and handouts (All course material is handed out the day of class)

    If you are taking the course as part of the AAI designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.

    Additional Information:

    • If you are taking this course towards the AAI designation, testing will take place immediately following the course. You will have one hour to complete the exam.

    More information regarding the AAI program can be found on our website at www.iiamd.org/aai.

    • June 13, 2019
    • 9:00 AM - 3:30 PM
    • IIAM Headquarters
    Register
    E&O Risk Management
    Meeting the Challenges of Change

    Presented By: Stanley Lipshultz, CPCU


    Date: June 13, 2019

    Time: 9AM-3:30PM

    CE: 6 P/C

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Handouts

    **This E&O course is approved for the 10% Risk Management Credit on your SwissRe (Westport) or Fireman's Fund E&O policy**

    Topics covered in this seminar:
    • An E&O Claim - 360 Degree View
    • Understanding Agent Duties
    • Agency/Carrier Relations - Law of Agency
    • E&O Considerations of Agency Operation
    • The Role of Agency Procedures
    • Agency Defenses - Documentation
    • Minimizing E&O Exposures from Excess & Surplus Lines
    • Limiting Exposures to Data Breaches
    • Limiting E&O Exposures when Using Social Media
    • Certificates of Insurance
    • Agency/Carriers Contracts - E&O Considerations
    • Compliance with State and Federal Laws
    • Reporting an E&O Claim
    • Risk Assessment Questionnaires and Coverage Checklists


    Members of IIAM, who have their E&O policies written through Westport or Fireman's Fund, receive a 50% discount on member pricing. Call the association office at 410-766-0600 for the discount registration code.

    • September 09, 2019
    • 9:00 AM
    • September 13, 2019
    • 4:30 PM
    • IIAMD Headquarters
    • 24
    Register

    Property & Casualty Pre-Licensing


    Presented by: Joseph Conroy, ACSR


    Date: September 9 - September 13, 2019

    Time: 9AM-4:30PM

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Click here for directions!

    Course Material: Textbook and 60 day online access to exam simulator.

    Material is handed out on the first day of class.

    Please bring a pen, highlighter and notepad.

    You can download the Property/Casualty course outline as well as the Candidate Handbook by visiting http://iiamd.org/licensing_pc


    • September 17, 2019
    • 9:00 AM - 12:00 PM
    • IIAM Headquarters
    • 24
    Register
    Flood Program Overview: Then and Now
    Presented by: Annette Winston
    Senior Flood Territory Manager for Selective

    Date: September 17, 2019

    Time: 9AM - 12PM

    CE: 3 Flood credits

    Location: IIAMD Headquarters

    2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

    Course Material: Handouts

    Topics Covered in this Seminar:


      I.          National Flood Insurance Program Changes                                                 

                  A.        NFIP:  Why was it established?

                  B.        Flood maps

                  C.        Maximum coverage limits

                  D.        Community rating system (CRS)

                  E.         Eligible building determination

                  F.         Builder’s risk

      G.        Intangible property

                  H.        Coastal Barrier Resource Act (CBRA)

                  I.          Zone determination

      II.        Policies & Products                                                                                               

                  A.        Dwelling

                  B.        General property policy

                  C.        Residential Code Building Association Policy (RCBAP)

                  D.        Preferred Risk Policy (PRP)

                  E.         Preferred Risk Policy Eligibility Extension (PRPEE)

                  F.         Coverages

                  G.        Exclusions

      III.       General Rules & Miscellaneous Rules                                                              

                  A.        Deductibles

                  B.        Policy fee

                  C.        Property values & loss settlement

                  D.        Dwelling/General property policy

                  E.         Residential Condo Building Assn. Program (RCBAP)

                  F.         Proof of coverage

                  G.        Waiting periods

                  H.        Cancellation

                  I.          Reduction of coverage or reformation

                  J.         Policy renewals

                  K.        Change endorsements

      IV.       Elements of Rating                                                                                                

                  A.        Elements of rating

                  B.        Flood definitions

                  C.        Pre-FIRM or Post-FIRM

                  D.        Building diagrams

                  E.         Flood insurance manual

                  F.         Elevation certificate

                  G.        Floodproofing (FP) certificate

                  H.        Grandfathering

      V.        Claims Handling Process                                                                                     

                  A.        NFIP Flood Insurance Claims Handbook

                              Review details

      VI.       Summary of Coverage                                                                                         

                  A.        Details of each page of Summary

      VII.      Agent Resources                                                                                                    

                  A.        Write your own company

                  B.        Flood manual

                  C.        FEMA.GOV

                  D.        FLOODSMART.GOV

        • September 17, 2019
        • 1:00 PM - 4:00 PM
        • IIAM Headquarters
        • 24
        Register
        Flood Program Overview: Then and Now
        Presented by: Annette Winston
        Senior Flood Territory Manager for Selective

        Date: September 17, 2019

        Time: 1PM - 4PM

        CE: 3 Flood credits

        Location: IIAMD Headquarters

        2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

        Course Material: Handouts

        Topics Covered in this Seminar:


          I.          National Flood Insurance Program Changes                                                 

                      A.        NFIP:  Why was it established?

                      B.        Flood maps

                      C.        Maximum coverage limits

                      D.        Community rating system (CRS)

                      E.         Eligible building determination

                      F.         Builder’s risk

          G.        Intangible property

                      H.        Coastal Barrier Resource Act (CBRA)

                      I.          Zone determination

          II.        Policies & Products                                                                                               

                      A.        Dwelling

                      B.        General property policy

                      C.        Residential Code Building Association Policy (RCBAP)

                      D.        Preferred Risk Policy (PRP)

                      E.         Preferred Risk Policy Eligibility Extension (PRPEE)

                      F.         Coverages

                      G.        Exclusions

          III.       General Rules & Miscellaneous Rules                                                              

                      A.        Deductibles

                      B.        Policy fee

                      C.        Property values & loss settlement

                      D.        Dwelling/General property policy

                      E.         Residential Condo Building Assn. Program (RCBAP)

                      F.         Proof of coverage

                      G.        Waiting periods

                      H.        Cancellation

                      I.          Reduction of coverage or reformation

                      J.         Policy renewals

                      K.        Change endorsements

          IV.       Elements of Rating                                                                                                

                      A.        Elements of rating

                      B.        Flood definitions

                      C.        Pre-FIRM or Post-FIRM

                      D.        Building diagrams

                      E.         Flood insurance manual

                      F.         Elevation certificate

                      G.        Floodproofing (FP) certificate

                      H.        Grandfathering

          V.        Claims Handling Process                                                                                     

                      A.        NFIP Flood Insurance Claims Handbook

                                  Review details

          VI.       Summary of Coverage                                                                                         

                      A.        Details of each page of Summary

          VII.      Agent Resources                                                                                                    

                      A.        Write your own company

                      B.        Flood manual

                      C.        FEMA.GOV

                      D.        FLOODSMART.GOV

            • September 18, 2019
            • 9:00 AM - 4:30 PM
            • IIAM Headquarters
            • 24
            Register

            Principles of Agency Management

            Presented by: Nancy Nicklow, CPCU, AAI


            Topics Discussed:

            Agency Formation and Environment

            Organizational Management

            Agency Sales Management

            Personal Production Plans

            Date: September 18, 2019

            Time: 9AM-4:30PM

            CE: 7 P/C

            Location: IIAMD Headquarters

            2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

            Course Material: Textbook and handouts (All course material is handed out the day of class)

            If you are taking the course as part of the AAI designation it is highly recommended that you get the book mailed to you in advance. If you choose to have it mailed you will receive it 3 week prior to the start of the course.

            Additional Information:

            • If you are taking this course towards the AAI designation, testing will take place immediately following the course. You will have one hour to complete the exam.

            More information regarding the AAI program can be found on our website at www.iiamd.org/aai.

            • September 24, 2019
            • 9:00 AM - 3:30 PM
            • IIAM Headquarters
            Register
            E&O Risk Management
            Meeting the Challenges of Change

            Presented By: Stanley Lipshultz, CPCU


            Date: September 24, 2019

            Time: 9AM-3:30PM

            CE: 6 P/C

            Location: IIAMD Headquarters

            2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061

            Course Material: Handouts

            **This E&O course is approved for the 10% Risk Management Credit on your SwissRe (Westport) or Fireman's Fund E&O policy**

            Topics covered in this seminar:
            • An E&O Claim - 360 Degree View
            • Understanding Agent Duties
            • Agency/Carrier Relations - Law of Agency
            • E&O Considerations of Agency Operation
            • The Role of Agency Procedures
            • Agency Defenses - Documentation
            • Minimizing E&O Exposures from Excess & Surplus Lines
            • Limiting Exposures to Data Breaches
            • Limiting E&O Exposures when Using Social Media
            • Certificates of Insurance
            • Agency/Carriers Contracts - E&O Considerations
            • Compliance with State and Federal Laws
            • Reporting an E&O Claim
            • Risk Assessment Questionnaires and Coverage Checklists


            Members of IIAM, who have their E&O policies written through Westport or Fireman's Fund, receive a 50% discount on member pricing. Call the association office at 410-766-0600 for the discount registration code.

            • October 15, 2019
            • 9:00 AM - 12:00 PM
            • IIAM Headquarters: 2408 Peppermill Dr., Ste A; Glen Burnie, MD. 21061
            • 24
            Register

            Insurance Ethics

            Presented by: Stanley Lipshultz, CPCU


            The seminar covers:

            Standards of Ethical Behavior

            Approaches to Ethical Decision Making

            Legal Responsibilities

            Price of Professionalism

            Statutes & Regulations

            Who Sues the Agent?

            Benefits of Ethical Selling

            Code of Ethics


            **This course is approved for 3 hrs of ETHICS credits**